Frequently Asked Questions
Find answers to common questions about your boAt gear
How do I pair my boAt Airdopes with my smartphone?
Ensure your earbuds are charged, remove them from the case to enter pairing mode, and select the device name from your phone's Bluetooth settings.
Are boAt smartwatches water-resistant?
Most boAt smartwatches feature IP67 or IP68 ratings, making them resistant to sweat, splashes, and dust. Please check your specific model's manual for depth limits.
What is the warranty period on boAt products?
We offer a 1-year limited warranty from the date of purchase covering manufacturing defects for all our audio and wearable devices.
How can I track my order status?
Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your shipment in real-time.
Can I use my boAt headphones for gaming?
Yes, our headphones feature 'Beast Mode' which provides low latency, making them ideal for a lag-free gaming experience.
What should I do if only one earbud is working?
Try resetting the earbuds by placing them back in the case and following the manual's reset instructions, then re-pair them with your device.